Sunday, December 26, 2004

What a big improvement!

Sometimes celebrating an achievement implies admitting defeat on a previous result. People should be more careful before saying: "This year we did things a lot better than last year."

Would it be nice to hear somebody announcing: "We regret to inform that the previous year's product wasn't as good as it was advertised, in fact this year's product is twice as good. Would all last year's customers please accept our apologies and bring their products in for a free upgrade." Or, even better: "Through the experience made by working on last year's product, this year we managed to do a way better job. Thanks to all the customers for financing our own training, we hope that next year we will be able to maintain the current level of quality."

And this also applies when referring to somebody else's job -- we should be more careful before saying: "Congratulations! your new result is a big improvements on your previous one." Sometimes it just means: "You're now on track, before you actually sucked."

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